AI skills and literacy across Europe
The European Commission’s wider policy on AI capability, and where the legal duty fits within it.
Beyond the obligation in Article 4, the European Commission treats AI literacy as a strategic priority: raising capability among workers and the general population, and increasing the number of AI specialists across the Union.
Obligation and ambition together
The Commission frames AI literacy as both a legal requirement for providers and deployers and a broader skills objective. The two reinforce one another, since a workforce that understands AI is better placed to adopt it safely.
A shared reference point
The AI Office has gathered practices from organisations that took part in the AI Pact, showing how different companies have approached literacy in practice. It is a reference rather than a certification: following it does not by itself demonstrate compliance.
What good practice tends to include
Recurring elements are an honest audit of where AI is already in use, training matched to what each role actually does, and a record of what was delivered and to whom.
Train your teams on this
Our AI Ethics & Compliance courses cover the EU AI Act role by role, for everyone who touches AI.